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Clinical & Digital solutions for modern pharmacies

Expand scope safely with clinician-built protocols, and run smarter with unified digital workflows—training, standing orders, automation, AI insights and more.

Built for community pharmacies • Audit-ready SOPs • Patient-first design
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About reCare

reCare partners with pharmacies to deliver safe, standardised care. Clinician-authored protocols, training and certification underpin clinical services; a full digital suite streamlines dispensing workflows, patient communications, payments and reporting.

Clinician-built

Protocols developed and governed by doctors with regular updates.

Audit-ready

SOPs, consultation audits and case feedback to support quality and compliance.

Digital by default

Automation, AI and messaging baked in—improve outcomes and efficiency.

Clinical Services

Enable full-scope practice under standing orders with structured training, competency assessment and governance.

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Early Care Training & Certification

  • Online video training by reCare doctors
  • Post-training competency assessments
  • Validated readings & resources
  • reCare certification (CPD-capable)
  • Provider-linked, portable between sites

Prescription Medicines under Standing Orders

For certified providers following Early Care protocols.

Ailments & example treatments

Sore Throat, Runny Nose, or Cough

Analgesics/antipyretics, ibuprofen; antibiotics where indicated (e.g., amoxicillin); erythromycin options; paediatric formulations.

Red Eye / Conjunctivitis

Chloramphenicol 0.5% drops (incl. children >3 months and under 2 years).

Sleep Problems (>18 years)

Melatonin 2 mg modified‑release (18–55 years).

Shingles (Herpes Zoster)

Valaciclovir with renal‑adjusted dosing; supportive analgesia.

Rosacea Symptoms

Topical metronidazole 0.75%; doxycycline 100 mg.

Clinical Protocols

Clinician‑developed, medically governed, and guideline‑derived. Regularly reviewed and updated to reduce variation and risk.

Standard Operating Procedures (SOPs)

Support audit compliance and Medicines Control requirements; strengthen pharmacy goodwill value.

Consultation Audits & Case Feedback

Peer review and case‑level feedback from reCare doctors; continuous improvement and a requirement for standing order utilisation.

Clinic Equipment Ordering

Pre‑packaged toolkits for Early Care modules; optional automation of consumables replenishment.

Clinic Branding & Advertising Support

Targeted patient campaigns and ready‑made creative templates—activate with minimal effort.

Provider Register: A register of trained pharmacists is available for pharmacies to verify competencies of recruits or locums.

Digital Services

Unify prescriptions, automate outreach, accept payments, and unlock AI‑powered insights across your pharmacy.

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reScript — Consolidated Rx Inbox

  • All prescriptions in one workflow; auto‑print & auto‑import into dispensing
  • Safety & operational stamps (e.g., harm detection, eligibility nudges, urgent flags)
  • QR on printouts for instant “Ready for pickup” SMS
  • Two‑way SMS, search any Rx content, attach notes

Conporto — Combined Medical Summary

With patient consent, secure live view across connected sources—no extraction or storage.

reMind — Automated Patient Reminders

  • Repeats due (7 days prior & same‑day, with clinical exclusions)
  • Uncollected dispensed items (“on the shelf”)
  • Return to GP for renewal when repeats exhausted
  • Repurchase prompts for regular health products
  • Vaccinations & labs monitoring due

Early Care (Digital Enablement)

Protocol‑guided minor ailment treatment with training & standing orders (e.g., strep A antibiotics, chloramphenicol 3m–2y, doxycycline for rosacea).

Maia (AI) — Medical Assistant

  • MUR & LTC support; CPD audit assistance
  • Detect risks, contraindications & monitoring gaps
  • Lab trend analysis; concise case summaries

Campaigns — Re‑engage Customers

  • Automated email/SMS with preset templates
  • Welcome, win‑back, promotions & feedback collection

Drug Interventions — New Medicine Education

Auto‑send branded SMS/email (incl. videos) when a patient starts a new medicine to support adherence and positioning.

Home Delivery Facilitation

  • “Ready for pickup” message with delivery / pickup / e‑Locker options
  • Collect payments via rePay; batched inbox requests; driver notifications
  • Optimised route link for deliveries

e‑Lockers — 24/7 Pickup

External access electronic lockers (pending Medsafe approval). QR‑based loading, PIN pickup, weekly reports for uncollected items.

reStore — 1‑Click Online Retail

  • Offer curated retail with each e‑script; prioritised by profile & history
  • Daily price updates from stock on hand; auto image generation

reView — Weekly Business Insights

  • Dispensary, loyalty & movement
  • Adherence & repeats; prescriber market share
  • Buying price comparisons; retail KPIs & basket size

HQ — Multi‑Pharmacy Admin

Central control for campaigns, interventions and oversight reporting across sites.

Patient Feedback — Automated Ratings

Post‑dispense experience emails to monitor satisfaction and enable timely responses.

rePay — Card Payments

SMS payment links; simple weekly invoicing via buyer‑generated invoice.

Read‑Note — Dictation for Consult Notes

On‑screen or mobile dictation to speed documentation and increase capacity.

Rooms VC — Tele‑consults in a Click

SMS video links for immediate consults; add participants (e.g., translator, support person) anytime.

Ready to modernise your pharmacy?

Combine safe, standardised clinical practice with seamless digital operations.

Get in touch

Contact

Tell us about your pharmacy and which services you’re interested in. We’ll follow up with next steps and onboarding details.

Email

info@recare.co.nz

Why pharmacies choose reCare

  • Safer, standardised delivery of care
  • Compliance built‑in with SOPs & audits
  • Growth via campaigns, reminders & AI
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